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Communication at Work



 
College Dublin Pitman Training Centre
Description Pitman Training in Dublin can provide you with the skills you need for the job you want. Our success comes from assessing where you want to go and then training you to get there. From basic PC skills, ECDL through to full Pitman Training Diplomas in Computers, Office Skills, Legal Secretarial and Medical Secretarial we have the range of courses from which your training requirements can be delivered. Our highly trained and experienced staff will help you to choose the right options.
Contact dublinpitman@gmail.com
Address 3 Westland Square, Pearse Street, Dublin 2, Co. Dublin

Communication at Work


Designed for:        Those who want to improve their written and verbal skills in a work environment

Prerequisites:       Experience of using the Word program

Objectives:           To teach individuals how to communicate effectively at work

Course Content

 

·         Lesson One – Including:  Sentence structure, subject and verb agreement, correct rules for the use of punctuation, common errors, including use of the apostrophe

·         Lesson Two – Including: Communicating effectively on the telephone, procedures for taking and receiving messages, dealing with difficult telephone calls, interpreting body language,  appropriate dress code, procedures when receiving visitors, different methods of remote conferencing

·         Lesson Three – Including: Writing effective emails, advantages and disadvantages of email, netiquette and email principles, setting out a business email

 

Benefits

 

§    Be able to use written and verbal skills in order to communicate effectively at work

§    The flexibility and value of a self-study course designed to enable you to work at your own pace

§    A personalised workbook to use as a reference guide on completion of the course

§    The opportunity to gain the widely recognised Pitman Training Certificate

 

Course duration:          6 hours
Address Westland Square, Pearse Street, Dublin 2, Dublin, Ireland
Category Communications,Communications/Business Communications
Duration 6 hours
Time of day Part time
Type Corporate training


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